DOWL Receives Quality Management Certification
ANCHORAGE—Following an audit of the company’s quality management system (QMS) by British Standards Institute (BSI), DOWL is now ISO 9001 certified.
By having a QMS that meets the ISO 9001 standard, DOWL is accountable to maintain and execute a QMS that has a customer-centric approach, manages risks, promotes continual improvement, and ensures leadership commitment to the processes. DOWL expressed a sense of pride to be at the forefront of ISO certification for consulting engineering firms.
“DOWL has always focused on quality,” said DOWL President and CEO Stewart Osgood. “ISO 9001 certification is simply an assurance to our clients that regardless of which office or project manager you work with at DOWL, there’s a system in place that provides the framework for a high-quality product that has been through standardized review and a quality control process.” Osgood said that there are relatively few firms of DOWL’s size, that practice in the same fields, who have subjected themselves to this sort of auditing and outside scrutiny of their policies, procedures, and implementation. “We welcome the push toward continual improvement,” added Osgood.
In This Issue
Mining in 2019: The Year in Review
Following a year when metal prices were both up and down—sometimes dramatically; when international trade squabbles spooked investors to both enter and exit the metals markets; and when mining companies started the year cautiously bullish but ended it cautious bearish, those involved in Alaska mineral exploration, development, and production are once again asking themselves: “Where did we succeed, where did we fail, and where do we go from here?”