Great Alaskan Holidays Earns Winnebago’s Circle of Excellence Award
The Winnebago Circle of Excellence
Winnebago began presenting the Circle of Excellence award to the best dealerships in North America since 1986. Dealerships such as Great Alaskan Holidays, are only recognized after successfully demonstrating they exceeded Winnebago’s expectations in terms of service, customer satisfaction and sales. Winnebago holds their dealerships to the highest of industry standards, offering the best dealership network in the RV industry.
A dealership’s Circle of Excellence score is based on the four critical categories:
- Purchase and delivery satisfaction
- Customer satisfaction based on a survey six months after purchase
- A marketing and sales assessment evaluating the dealership’s sales, stocking levels and more
- A service and parts assessment based on the dealership’s parts inventory, warranties, service training, certified technicians and traveling customer care
“Winning an award 12 years in a row is a significant accomplishment for any organization”, says Bob Johnson, the firm’s Director of Marketing. “For Great Alaskan Holidays to be recognized so consistently from within our own industry is truly special. Winning the Circle of Excellence year after year continues to validate the level of dedication we have to our employees, our customers, and Alaska’s tourism industry, as well as the level of satisfaction each has in Great Alaskan Holidays.”
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In This Issue
Out of the Mine and into the Smelter
Mining has long been a key fixture of Alaska’s economy. On a small scale, people flock to the 49th state to tour different operations. Kennecott Mine was once a booming copper mining site and is now a National Historic Landmark, attracting tourists eager to visit the ghost town and get a feel of the Gold Rush era it once dominated.