Study: Tourism Marketing Boosts Alaska’s Image as a Place to Live
Photo Credit: Jacob | Adobe Stock
Tourism-related companies and interested organizations are convening in Anchorage this week for the Alaska Travel Industry Association (ATIA) annual conference. Much of the focus is on the economic impact of visitors to Alaska and the businesses that welcome them, as well as efforts to entice more travelers to the state, whether as individuals or as part of meetings and conventions, like the ATIA conference itself.
Attendees have some new data to digest, courtesy of studies commissioned by ATIA and the host city’s visitor bureau, Visit Anchorage.
Recruitment Tools
Longwoods International performed the 2024 Brand Health Assessment and Halo Effect analysis for ATIA. One finding is that tourism marketing goes beyond attracting visitors; it influences migration as well. The study found that residents of major US travel markets who see Alaska’s tourism advertising are significantly more likely to view the state as a good place to live, work, start a business, attend college, or retire.
“We now know that every time someone is inspired by an Alaska ad or experiences our state firsthand, they’re not just visiting but are imagining a future here,” says ATIA President and CEO Jillian Simpson. “This research confirms what we in the industry have long believed: tourism marketing is economic development.”
The Longwoods study applied the “halo effect”—a marketing concept where positive perceptions in one area extend to others—to Alaska’s destination advertising. The findings show that viewers of Alaska’s tourism ads were 80 percent more likely to say Alaska is “a good place to live.” Respondents were nearly twice as likely to view Alaska as “a good place to start a career or a business.” Among those who both saw the ads and visited within the past two years, more than half strongly agreed Alaska is a good place to live, compared to 20 percent surveyed who were unaware of Alaska tourism marketing.
“These numbers show Alaska’s tourism brand is one of our best recruitment tools,” Simpson says. “Tourism advertising builds the state’s reputation not only as a bucket-list destination but as a desirable place to live and invest.”
As for return on investment, ATIA says its 2024 campaign delivered $378 in visitor spending for every marketing dollar, totaling $2.1 billion in total travel-related spending. Tourism also supports 48,000 Alaska jobs and contributes $182 million in annual state revenues.
Meanwhile, Visit Anchorage counted more than $1 billion in economic impact from travelers to Alaska’s largest city, from more than 1.34 million travelers annually. The report prepared by McKinley Research Group focused on out-of-state visitors who traveled to Anchorage.
Nearly two-thirds of those million-plus visitors to Anchorage, 63 percent, arrived by airplane and did not participate in an overnight cruise. A smaller portion, 35 percent, were cruise passengers, and 2 percent were traveling by highway. Most Anchorage cruise visitors are sailing one-way, meaning they have opportunities to explore pre- or post-cruise.
“Visitation isn’t just about headcount; it’s about increasing length of stay and planting the seed for a return visit,” says Visit Anchorage CEO and President Julie Saupe. “This shouldn’t only be a once-in-a-lifetime visit. There’s so much to see and do in Anchorage.”
Shoulder Seasons of Giants
More than 20 percent of visitors come between October and April, traditionally the off season, yet Anchorage also sees about half of its hotel room demand in fall, winter, and spring.
“Encouraging visitation in all seasons, particularly beyond summer, has been a part of the mission since the very beginning,” Saupe says. “Local companies have expanded year-round offerings, developed new season-specific experiences, and we also work to book meetings and conventions, which skew to non-summer months.”
Visitors also pay the hotel room tax and car and RV rental taxes, totaling $59 million in municipal revenues over the study period. Three quarters of those tax collections are attributed to out-of-state travelers.
“Visitors pay for things we enjoy as residents,” says Saupe. “These tax collections pay for city services, maintain civic infrastructure like the Dena’ina Center and Egan Center, and get reinvested in future tourism marketing and promotions; it’s a win-win-win situation.”
Visit Anchorage is analyzing the effectiveness of its marketing efforts. In the past year, travelers at Ted Stevens Anchorage International Airport have been shown a survey whenever they log on to the facility’s WiFi. Results are being presented at the ATIA conference.
Simpson points out that Alaska currently ranks 37 out of the 50 states in state tourism marketing budgets, well behind competitors like Hawai’i ($79 million) and Florida ($80 million) as well as international destinations like British Columbia ($36 million).
“Other destinations are investing heavily in their brands, and that translates into economic growth,” Simpson adds. “If Alaska wants to grow its workforce, its communities, and its economy, we must continue investing in how we tell our story.”
As we have annually since 1985, we are again celebrating the Top 49ers, local Alaska companies ranked by gross revenue. These home-grown companies participate in all of the state’s major industries, generate more than $28 billion in gross revenue, and employ more than 24,000 Alaskans. The special section holds not only the official 2025 Top 49ers ranks but also highlights of their activities, their plans for the future, and other exciting content. Enjoy!