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Moore Takes Over GCI Consumer Services for Retiring Landes

Dec 30, 2025 | Right Moves, Telecom & Tech

Photo Credit: GCI

With the impending retirement of longtime GCI executive Paul Landes, Maureen McCabe Moore is taking on the leadership for the company’s overall consumer business. Landes, a twenty-six-year veteran of the Anchorage-based telecom company, had been general manager for consumer services. “Paul’s vision and leadership have been instrumental in shaping GCI’s consumer business into what it is today,” says GCI President and COO Greg Chapados.

Landes is remaining with the company through 2026, continuing his role as Senior Vice President through the transition while Moore takes on his responsibilities.

Moore was promoted to Senior Vice President and Chief Customer Experience Officer in 2024, in charge of reviewing company strategy through the lens of GCI customers. Moore began her career at GCI in 1997 as Advertising Manager.

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A graduate of Georgetown University with a degree in business administration, Moore has served as a mentor for the UAA College of Business and Public Policy. She was a member of the Betsy Magness Leadership Institute Class 33 and named among the CableFax Most Powerful Women in 2022. In addition to her work at GCI, Moore serves on the Competitive Carriers Association board of directors and its executive committee; is a co-chair of the Cable Center Customer Centric Consortium; and serves on the Advisory Council for the Syndeo Institute. Moore previously served on the board of Covenant House Alaska for seventeen years.

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