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Alaska Airlines Eliminates Change Fees Permanently

Sep 2, 2020 | Monitor, Transportation

Alaska Airlines will eliminate change fees on all domestic and international tickets.

“COVID has taught us that flexibility in travel is key. As we evolve our approach to travel to include more than 100 safety actions, it’s important to give our guests flexibility when they book by eliminating change fees,” said Andrew Harrison, executive vice president and chief commercial officer for Alaska Airlines.

The new change-fee policy applies to all tickets, except for Saver fares. Previously, Alaska’s change fee of $125 applied to all non-Saver travel, except for guests traveling on refundable tickets and Mileage Plan top elite status members.

During the pandemic Alaska is also extending its flexible travel policy for all new ticket purchases, including Saver fares through December 31, 2020.

Alaska Airlines continues to add travel-friendly policies and actions to its layered approach to safety. As part of nearly 100 Next-Level Care safety measures, designed to keep guests and employees safe, Alaska has:

  • Flown more than a million passengers, 99.99 percent of whom have adhered to Alaska’s “No Mask. No Travel.” policy. To date, the airline has suspended travel for seventy-five guests due to non-compliance.

 

  • Rolled out a series of innovations making it easier for guests to travel touch-free.

 

  • Extended physical distancing on board for fall travel, with blocked middle seats on all mainline flights and reduced capacity on regional flights through October 31.

 

  • Continued its enhanced aircraft cleaning program, sanitizing planes between flights, including disinfecting high-touch areas of the plane such as tray tables, armrests, and buckles.

 

  • Extended 2020 elite status through next year. Additionally, miles earned between January 2020 – April 2020 can be used towards earning status for 2022.
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