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GCI’s RJ Gallegos Honored at Red Cross Real Heroes Breakfast

Apr 22, 2019 | News, Nonprofits, Telecom & Tech

Gallegos performed life-saving CPR on a man while responding to a residential call

GCI’s RJ Gallegos (left) is recognized at the 20th Annual Real Heroes Breakfast.

GCI

ANCHORAGE—GCI Field Technician RJ Gallegos was honored earlier this week by the American Red Cross of Alaska at the 20th Annual Real Heroes Breakfast. Gallegos was nominated for the award for his life-saving efforts in July 2018 while responding to a request to resolve a cable TV issue.

While working inside a customer’s home, Gallegos realized a man lying on a nearby couch was not breathing. Gallegos quickly began performing chest compressions on the man while waiting for emergency responders to arrive on scene. After the patient was safely in the hands of EMTs and on his way to the hospital, Gallegos continued with his work day and went on to the next customer on his list.

“I typically work with GCI’s business customers, but on that day I happened to have openings in my schedule, so I picked up a couple residential tickets to help out,” Gallegos said. “I’m fortunate to work at a place like GCI that emphasizes workplace safety, so I was up-to-date on my CPR training. It was really just a case of being in the right place at the right time.”

Gallegos was recognized at the breakfast as the Red Cross of Alaska’s Workplace/Slope Safety Hero.

The Real Heroes Breakfast honors individuals and organizations for acts of heroism throughout Alaska. These everyday heroes are nominated each year by fellow Alaskans for exceptional acts of bravery, quick-thinking, selflessness, and skill.

Nearly 500 guests attended the event, paying tribute to more than 20 heroes in 10 categories. For more information about this year’s honorees, visit: https://www.redcross.org/local/alaska/about-us/news-and-events/news/20th-annual-real-heroes-breakfast-.html.

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Like seafood processing, hospitality, and the oil industry, trucking has traditionally been an Alaska industry that depends heavily on out-of-state workers. According to the Alaska Department of Labor and Workforce Development’s most recent report on nonresident workers, out-of-state drivers represented 18.5 percent of the workforce of 3,602 heavy and tractor-trailer drivers in 2016. That category of driver made an average quarterly wage of almost $14,000 that year. The nonresident count includes both seasonal workers and those who live elsewhere and regularly fly in for rotations.

Crum says that since 2016, oil and gas companies have flown in fewer commercial truck drivers from out of state. But he says the practice remains common in the seafood processing industry where companies frequently struggle to find qualified drivers at their remote plants.

A Graying Workforce

Students conduct a pre-trip inspection on a truck to make sure it is safe to drive at Northern Industrial Training.

NIT

In both Alaska and the Lower 48, the trucking industry is seeing an aging workforce. According to the Commercial Carrier Journal, a trade publication, almost 60 percent of the national driver workforce is older than 45.

Nationally, a dearth of young drivers is sometimes blamed for what some see as a pending existential crisis in the driving industry. Under this theory, young people are avoiding the trucking industry out of concern that self-driving cars and trucks will make the jobs obsolete in their lifetimes.

Crum says autonomous trucks will eventually make their way to way to Alaska highways. But he argues that’s not a reason for young people to avoid the industry. Automation, he says, will assist drivers, not replace them.

“Some of those vehicles are the wave of the future. It’s going to happen,” he says. “The response to this from both the American and Alaskan trucking associations is the same and that is: planes are almost fully automated. But when is the last time you got on a plane that didn’t have a pilot?”

In the Lower 48, the work schedule of long-haul truckers may also be discouraging some younger people from pursuing truck driving jobs. But that’s less of a factor in Alaska, says Aves Thompson, executive director of the Alaska Trucking Association. Alaska is a big state, but there are few long routes that take employees away from home for weeks, he says. A trucker can go from Anchorage to Prudhoe Bay and back in few days.

“I’m not an advocate of taking an eighteen year old and putting them behind the wheel of a tractor trailer and immediately putting them down the road, while I believe there are eighteen year olds who can handle it and do it well,” Crum says.

“There are a lot of vehicles like those delivery vans that FedEx and UPS drives that don’t require CDLs but are considered commercial motor vehicles, which mean the same rules apply that you can’t haul that [interstate] freight until you’re twenty-one.”

Keeping younger drivers from driving these smaller vehicles makes it harder to recruit them to later drive larger trucks, he says.

“We’re recruiting from a secondary workforce is basically what it is. We are telling our high school graduates for the next three to five years to not get in trouble, to find meaningful employment, to not do drugs, and then in three to five years to come back and join us.”

The legislation to change the driving age isn’t popular across the entire trucking industry. Nationally, the Owner-Operator Independent Drivers Association opposes the legislation and calls the labor shortage predicted by the American Trucking Associations a myth created to drive down labor costs. The independent owners argue that enough new and re-instated CDLs enter the labor market each year to cover the anticipated demand.

Getting a CDL

A Sourdough Express truck pulls a bulker trailer on the Dalton Highway.

Sourdough Express

Becoming a commercial truck driver requires a written test, a driving test, and a health exam. The training to pass those tests can come from school or on-the-job training.

In Palmer at NIT, which is the largest CDL training provider in Alaska, new drivers typically take a $9,000 class that covers 240 hours and is usually taught over six 40-hour weeks, says Crum. The class curricula include learning to shift and steer large trucks, using air brakes, inspecting vehicles and cargo, and backing trucks into docking stations. Students practice on the eighty-acre Alaska State Fair parking lot before moving on to public roads.

Last year NIT graduated 146 long term truck driving students (usually new drivers looking to break into the industry) and 271 students who came to the school for a refresher class or just to take the driving tests.

When companies look for drivers to hire, they look for experience and critical thinking, Crum says. Critical thinking is essential because, by the nature of the job, truck drivers must be independent.

“Every employer is going to take you on a road test,” Crum says. “With somebody watching you, you’re going to have to get in and drive the truck.”

These tests are usually done “cold” without the driver getting to practice on the company’s truck. The examiners look for employees who can quickly master unfamiliar equipment, Crum says.

Entry level trucking jobs often involve driving within a city, hauling freight such as produce, water, trash, or lumber, he says.

More experienced drivers can get typically higher-paying jobs hauling freight longer distances or working on construction jobs. With additional training, truckers can get qualifications to drive specialized cargos such as hazardous materials and double-trailer trucks.

On-the-Job Training

Students conduct a pre-trip inspection on a truck to make sure it is safe to drive at Northern Industrial Training.

NIT

Although most CDL training in Alaska is done through schools like NIT, trucking companies are increasingly offering internal CDL training, Crum says.

At Sourdough Express, a Fairbanks-based freight and moving business, there’s a pipeline to commercial truck driver jobs that starts with hauling furniture and boxes in and out of houses. The company employs 120 people, of which 70 have their CDLs.

Most Sourdough Express drivers received CDL training outside the company, but, where possible, Sourdough Express tries to promote from within, training people as-necessary to get their CDLs, says Josh Norum, business director of operations. Generally people advance from being laborers for the moving business to moving drivers to freight drivers.

”We kind of have a structure. We like to get the most out of guys who work for us so they don’t get bored, get burnt out,” Norum says.

Employees who train to earn a CDL start by reading the Alaska Division of Motor Vehicles CDL manual and a company study guide to prepare for the written test. When they’ve passed the test and have their permit, drivers start practicing with company trucks.

“We have a couple guys at each terminal who we’ve trusted and who enjoy training new people,” Norum says. “The biggest thing with the CDL is just having the seat time to get out and practice.”

Employees usually spend about eighty hours driving by the time they’re ready to schedule a driving test with the Division of Motor Vehicles.

There’s no special government requirement to drive the Dalton Highway up to Prudhoe Bay, but Sourdough requires additional training for drivers who don’t have Dalton Highway experience.

“It takes a lot of trips,” Norum says. “People don’t know how fast the road can bite you. When you’re going loaded, stuff happens faster on that road than any other road in Alaska.”

Employees without experience on the highway spend at least two years driving trucks on paved roads before starting on the Prudhoe Bay service road. To drive the road in the winter, drivers must spend a summer learning the road and make five winter trips accompanied by another driver.

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December is the Alaska Business wellness issue, looking at what it takes to support healthy lives and healthy communities. In addition to several healthcare and corporate citizenship articles, this issue also highlights two unique Alaska industries: oil and gas and marijuana, both of which reached ten-year milestones in 2024 and are propping up—in their own way—Alaskans and their communities. Enjoy!
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