SMS Equipment Brings World-Class Equipment, Support Solutions to Alaskan Market
The Komatsu WA480-8 is one piece of equipment sold by SMS.
SMS Equipment will host an open house to announce its first Alaska location, marking the official opening of the Anchorage branch on Thursday, April 4 from 10:00 a.m. to 6:00 p.m. Customers and the public are invited to meet the SMS Equipment team and tour the facility located at 8895 King Street in Anchorage.
Partnering with leading manufacturers and their employees, SMS Equipment strives to be the number-one solutions provider to the construction, forestry, mining, and utility markets. SMS Equipment will serve as the official Alaska distributor for the full line-up of Komatsu heavy equipment.
The Anchorage facility is the 39th location for SMS Equipment in North America, which also has facilities in Mongolia, making it one of the largest heavy equipment distributors in the world. SMS Equipment was selected to represent the Komatsu product line in the state, thanks to its excellent record of providing world-class customer support in areas with challenges like those faced by Alaskans.
“We’re looking forward to offering the customer-centered support and industry-leading products that both SMS Equipment and Komatsu are known for,” said Sales/Operations Manager Drew Clerc. “SMS and Komatsu have strong reputations for delivering excellent customer service and leading the competition in the integration of new technology.”
To staff the Anchorage branch, SMS Equipment has built a team of local experts with the experience to meet these challenges head-on.
“Everyone at this facility knows what it takes to succeed here because we are all Alaskans, and we have all worked in this industry for years,” stated Clerc. “Hiring local talent is key to ensuring that we meet our customers’ needs; however, the reason SMS Equipment did this is much deeper. Supporting the communities where we live and work is a core value of SMS Equipment.”
The Anchorage branch is the first step toward what SMS Equipment envisions as a long and successful relationship with its Alaskan customers.
“Our goal is to develop a solid foundation by delivering exceptional customer support,” stated Clerc. “We want to be the number-one solutions provider in Alaska. It will certainly take some time to reach that goal, but I’m confident that we will achieve it one customer at a time.”
In addition to Komatsu, the Anchorage branch will carry and service products from Fecon, Terramac, Takeuchi and more.
In This Issue
Spreading the Word
When Bristol Bay Native Corporation (BBNC) first aired TV commercials featuring the tagline, “A Place That’s Always Been,” the reaction was surprising. Not only because they received numerous accolades and marketing awards for the campaign but because, at the time, it was rare for Alaska Native corporations to market themselves through the media.