NMS Promotes Senior Director of Change Management

A veteran of NANA regional corporation subsidiary NMS is being promoted so she can pioneer innovation in food service operations. Robin Wade’s new title is Senior Director of Change Management.

In her new role, Wade spearheads efforts to revolutionize NMS service offerings. Focused on leveraging cutting-edge technologies, automation, robotics, and self-service initiatives, she aims to usher in a new era of efficiency and innovation. This strategic initiative aligns with a company-wide vision to elevate services while reducing dependence on hourly labor.

With more than twenty years of experience at NMS, Wade has a reputation for excellence in managing healthcare dining services in hospitals, assisted living facilities, long-term healthcare, behavioral health, and senior centers. Wade’s understanding of the intricacies of dining services and visionary approach have established her as a leader in the industry.

Previously NMS director of operations, Wade obtained certificates in dietary management from Florida State University and from the Association of Nutrition and Foodservice Professionals.