This two-hour class provides the tools you need to best identify what can be delegated, who best to handle the work, how best to monitor the work and how to effectively make adjustments if needed.
Most people know what good customer service looks likes, but not everyone knows how to provide strong customer service. This two-hour class was designed specifically to identify customer service blind spots and improve service prowess and customer satisfaction.
The insights and tools shared during this engaging class better enable supervisors, managers and employees get beyond the discomfort and into a much better and productive space.