Investors Rank Edward Jones a Top Full-service Firm in Hearts and Wallets Survey
Investors rank Edward Jones as a top full-service investment firm in providing clarity about fees as well as unbiased and understandable advice and service for investors, according to research firm Hearts & Wallets, said Al Biss, Financial Advisor in Anchorage
The study, which ranked 24 financial firms based on more than 10 different attributes that investors deemed most important, found that Edward Jones outperformed across nearly all attributes, including the top three: "fees clear and understandable'" "unbiased, puts my interests first" and "explains things in understandable terms."
"This is a wonderful validation of how we strive to deliver the experience valued by our clients," said Edward Jones Managing Partner Jim Weddle. "These findings demonstrate that our clients trust us to understand their individual financial needs and to keep their best interests first as we help them achieve their financial goals."
Edward Jones also received high rankings for attributes specifically important to customers of full service firms including, "has made me money," "knowledgeable, timely and tactical" investment ideas, and "well-trained staff."
Hearts & Wallets conducted its Wants & Pricing: What Investors Buy & Competitive Ratings study, of 5,000 US households to analyze attitudes and behaviors of investor life stages from age 21 through post-retirement age.
Edward Jones, a Fortune 500 company, provides financial services for individual investors in the United States and, through its affiliate, in Canada. Every aspect of the firm's business, from the types of investment options offered to the location of branch offices, is designed to cater to individual investors in the communities in which they live and work. The firm's 14,000-plus financial advisors work directly with nearly 7 million clients. Edward Jones, which ranked No. 10 on FORTUNE magazine's 100 Best Companies to Work For in 2016, is headquartered in St. Louis. The Edward Jones website is located at www.edwardjones.com, and its recruiting website is www.careers.edwardjones.com. Member SIPC.