Alaskans targeted via text message scam
Some Alaskan cardholders are reporting receiving text messages in a fraudulent attempt to gain personal information. There has been no breach in First National Bank Alaska’s security. This recent fraudulent message directs the customer to call 844-334-4730 to unlock their debit or credit card.
Cardholders have reported receiving a scam text message with the following script: This is a message from Mastercard. Your [D]ebit [C]ard is [l]ocked. Contact [u]rgent 844-334-4730.
“We do not use text message alerts to notify cardholders of possible fraud,” said First National Vice President Valerie Bale.
First National Bank Alaska does not use text messaging to contact cardholders. As always, it’s important to remember MasterCard does not directly contact cardholders to request personal credit or debit card information. Customers should NEVER give out their card number or personal information over the phone unless they initiate the call.
Alaskans who believe their information has been compromised should immediately contact their bank.