ML&P warns customers of recent utility scam
Municipal Light & Power warns customers to be aware of a recent scam reported by a customer. In the scam, customers are provided an 800 toll-free phone number to call in payment to avoid a disconnection or to receive a discount on their bill.
The 800 number includes a sophisticated voice recording system similar to ML&P’s Integrated Voice Recognition system. The scam also provides recordings representing other businesses upon follow-up calls to the number.
Customers should be aware of utility scams and are asked to contact an ML&P Customer Service representative for questions regarding an account or account notice. For ML&P customers, the Customer Service contacts are:
- Phone: 907-263-5340
- ML&P toll-free number: 888-999-5340
- Email: firstname.lastname@example.org
- Customer Service Lobby: 1120 East 1st Avenue
If you believe you have been a victim of fraud, file a report with the Anchorage Police Department over the phone or online at: