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ML&P warns customers of recent utility scam



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Municipal Light & Power warns customers to be aware of a recent scam reported by a customer. In the scam, customers are provided an 800 toll-free phone number to call in payment to avoid a disconnection or to receive a discount on their bill.

The 800 number includes a sophisticated voice recording system similar to ML&P’s Integrated Voice Recognition system. The scam also provides recordings representing other businesses upon follow-up calls to the number.

Customers should be aware of utility scams and are asked to contact an ML&P Customer Service representative for questions regarding an account or account notice. For ML&P customers, the Customer Service contacts are:

If you believe you have been a victim of fraud, file a report with the Anchorage Police Department over the phone or online at:

 

Anchorage Municipal Light & Power

 

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