Millennium Hotels and Resorts N.A. Announces New General Managers in New York City, Anchorage and Boulder
NEW YORK (September 11, 2012) --- Millennium Hotels and Resorts has announced three new general managers to lead its exceptional properties in New York, Anchorage and Boulder.
Gerry Hughes brings more than 15 years as an award-winning leader in hospitality management to the Millennium Broadway Hotel team located in the heart of Times Square. Noted for his expertise in operations, risk management and revenue growth, Hughes will oversee the 750-room New York City hotel and its IACC certified conference center.
Hughes was most recently the hotel manager at the Crowne Plaza Times Square Hotel in New York City, where he received the IHG Turning Point Award in 2010 for his implementation of service improvement initiatives and efficiencies for guest satisfaction. He formerly was on task-force assignment at Hilton Short Hills in Short Hills, NJ and was previously general manager at Hilton Long Island in Long Island, New York where he raised the annual occupancy by more than 20 percent and room revenue by more than $3 million.
Hughes also served as assistant general manager for the Hilton Times Square Hotel in New York City, transitional general manager at the Doubletree Hotel in Somerset, New Jersey, director of operations for the Park Central Hotel/Manhattan Club Timeshare, rooms director at the Hilton Huntington in Long Island, rooms division manager at the Doral Inn, resident manager at the Montauk Yacht Club Resort and Marina and rooms division manager at the Barbizon Hotel in New York City.
The Millennium Alaskan Hotel Anchorage welcomes Carol C. Fraser, a 29-year Alaska resident, as its new general manager. Fraser’s impressive 20-year career brings outstanding expertise in Alaskan hotel management and destination marketing that will enhance her role in continually developing the hotel’s ties to the community and elevating its profile in the industry. As general manager, she also will oversee all operations of the 248-room property and lead a team of dedicated hospitality professionals.
“I am fortunate to have a career where I am equally as passionate about my work as I am the place I live,” said Fraser. “Promoting Alaska to travelers and providing an exceptional place to stay is what continues to excite me after 20 years in the tourism industry. The Millennium Alaskan Hotel Anchorage is one of the most iconic hotels in our city, providing a true experience of Alaska. Our visitors love watching the float planes land on Lake Spenard as much as discovering our gallery of sepia photographs of early Alaskans.”
Fraser previously served as regional director of sales and marketing for ARAMARK Parks and Destinations, Alaska. She also was part owner of Aspen Hotels of Alaska. Fraser has received some of the highest recognitions in the industry including General Manager and Sales & Marketing Director of the Year for properties over 150 rooms from the Alaska Hotel and Lodging Association and the Spirit of Alaska award from the Alaska Travel Industry Association.
Rosenthal’s commitment to excellence in the hospitality industry and expertise in project management, strategic planning and mentoring of personnel will complement his new position as general manager at the Millennium Harvest House Boulder. Most recently, Rosenthal served as the hotel’s director of operations where he oversaw all banquet facilities, sporting facilities, rooms, reservations, engineering and the culinary and restaurant teams. In his new role he will oversee all operations for the 269-room Colorado property. Rosenthal currently sits on the Boulder Economic Council and with his involvement in the local community he will play an instrumental role in positioning the hotel as one of the city’s premiere luxury establishments.
Prior to joining Millennium Hotels and Resorts, Rosenthal served as food and beverage director at Steamboat Grand Resort Hotel & Conference Center in Steamboat Springs, Colorado where he surpassed budgeted food and beverage revenue and improved operating efficiencies to consistently beat gross operating profits for the hotel. He has also created Wine Spectator Award of Excellence wine menus and worked with local colleges to create internships and mentoring programs. In 2010 the resort received the Silver Eagle Award for waste reduction and recycling. Prior to moving to Colorado he also served as the food and beverage director for Killington Ski Resort Hotel & Conference Center and oversaw base area operations manager for Bear Mountain.
For more information about the Millennium Hotels and Resorts, visit www.millenniumhotels.com
Posted: September 12, 2012