CIRI Alaska Tourism receives Excellence in Customer Service Award at American Indian Tourism Conference
Albuquerque, New Mexico (September 22, 2014) - Each year the American Indian Alaska Native Tourism Association (AIANTA), as the national organization representing the tribal hospitality and tourism industry, recognizes the best of Indian Country travel and tourism. 2014 awards went to CIRI Alaska Tourism Corporation for Excellence in Customer Service; Alaska Native Voices for Best Cultural Heritage Experience; and Chickasaw Country for Tribal Destination of the Year.
Winners of these prestigious awards are selected by a panel of judges including AIANTA staff and board members, as well as other experts in the tourism industry, including Roger Saterstrom with Tauck Tours and James Dion with the National Geographic Society. Nominees must meet a host of standards for each award category, while also working to advance AIANTA's mission to define, introduce, grow and sustain American Indian, Alaska Native and Native Hawaiian tourism that honors traditions and values.
CIRI Alaska Tourism Corporation, which received the Excellence in Customer Service Award has previously been acknowledged with numerous customer service awards from its partners and customers. As a wholly owned subsidiary of an Alaska Native regional corporation created by the Alaska Native Claims Settlement Act of 1971, CIRI Alaska Tourism Corporation strives to share Alaska's history and culture with guests through art, culinary traditions, recreation and tours - all while exceeding expectations in customer service.
Taking home the Best Cultural Heritage Experience Award was Alaska Native Voices, which is owned by Huna Totem Corporation and operates Icy Point Straight out of Huna Alaska. Here, they share a cultural perspective of Glacier Bay National Park and Preserve with visitors. Alaska Native Voices excelled in this award category, as their guides contrast historical and contemporary Tlingit culture through presentations, song, storytelling, language, informal interaction, art and craftsmanship, and provide personal perspectives, allowing visitors to grasp a greater sense of place and a meaningful understanding of Native culture.
The Best Tribal Destination of the Year Award went to Chickasaw Country in Oklahoma, which is devoted to sharing the spirit of their nation with guests by offering a destination enriched with culture, nature, recreation and entertainment. Across the region, they have established a host of hotels, spas, casinos, restaurants, and cultural attractions.
AIANTA members are encouraged to nominate tribal destinations, tribally owned businesses and enterprises, employees of tribally owned enterprises and businesses, and tribal members who best exemplify the hospitality and tourism industry.
In addition, AIANTA recognized individuals who have been instrumental to the organization and the success of Indian Country tourism, with Enough Good People Awards.
2014 Enough Good People Awardees include Vicki Dixon, Program Analyst, Office of the Secretary - Intergovernmental and External Affairs, Department of the Interior; Jana Prewitt, AIANTA Organizational and Development Advisor; Melody McCoy, Staff Attorney, Native American Rights Fund (NARF); and Diane Chalfant, Deputy Superintendent, Grand Canyon National Park.