United and Continental Offer Options to Customers Affected by Weather in the Northeast
CUSTOMERS TRAVELING TO IMPACTED CITIES MAY RESCHEDULE WITHOUT PENALTY ON UNITED.COM OR CONTINENTAL.COM
CHICAGO, Oct. 29, 2011 /PRNewswire via COMTEX/ --
United Continental Holdings, Inc. (NYSE: UAL) today announced travel options for United and Continental customers whose flight plans may be disrupted by severe winter weather affecting the New York area. Weather conditions are expected to lead to the delay or cancellation of certain flights in the northeast, including at United's hub at Newark Liberty International Airport. Other cities in the Northeast may also be affected.
Checking Flight Status and Changing Travel Plans
Customers on flights to, from or through the affected areas through October 30 may reschedule their itineraries with a one-time date or time change, and the airlines will waive the change fees. Customers may request refunds in the original form of payment for canceled flights. Complete details and eligible travel dates are available at united.com and continental.com.
The fastest and most convenient way to change travel plans is via united.com or continental.com. Customers should continue to manage their reservations on the respective carrier's website from which they purchased their ticket. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1 or Continental Reservations at 800-525-0280 or their travel agent.
About United Continental Holdings, Inc.
United Continental Holdings, Inc. (NYSE: UAL) is the holding company for both United Airlines and Continental Airlines. Together with United Express, Continental Express and Continental Connection, these airlines operate an average of 5,717 flights a day to 376 airports on six continents from their hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark Liberty, San Francisco, Tokyo and Washington, D.C. United and Continental are members of Star Alliance, which offers more than 21,200 daily flights to 1,185 airports in 185 countries. United and Continental's more than 80,000 employees reside in every U.S. state and in many countries around the world. For more information about United Continental Holdings, Inc., go to UnitedContinentalHoldings.com. For more information about the airlines, see united.com and continental.com or follow United on Twitter and Facebook.
SOURCE United Continental Holdings, Inc.
Posted: October 31, 2011