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BBB Alert: Computer Virus Hoax Hits Alaska

BBB Sees Influx in "Fix-It" Scam Reports

 

Anchorage, Alaska – Oct. 6, 2011 – Better Business Bureau warns Alaskans to be on alert for phony calls about viruses on their computers.

 

Schemers impersonate "tech support" representatives at well-known computer companies—such as Microsoft—to feign stories about serious computer issues or viruses. To gain access to personal files, callers may convince consumers to click malicious links, visit phony websites or download programs that give them remote access to log in and "fix" computers.

 

BBB serving Alaska, Oregon and Western Washington advises extreme caution with unsolicited computer virus calls. For tips, review BBB's January 2011 release: Cons Mimic Microsoft, Say Computer Has Problems.

 

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Better Business Bureau serving Alaska, Oregon and Western Washington: Working to advance marketplace trust, BBB is a neutral not-for-profit organization supported by BBB Accredited Businesses. BBB provides ethical business standards, BBB Business Reviews, Charity Reviews, complaint handling, marketplace events and tips. For more information, contact BBB or visit bbb.org.

 

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