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Small Businesses Work Smarter On the Go With New 'Cloud-based' PC Data Backup and Mobile Access Service From AT&T


Tech Support 360 Backup and Go First Data Backup Service Optimized for Smartphones

Dallas, Texas, May 24, 2010

Small businesses will be able to work remotely and flexibly with no worries about losing business-critical documents, thanks to AT&T Tech Support 360SM Backup and Go -- the first online data backup service to be truly optimized for mobile devices.  The new cloud-based service enables small businesses to virtually take their hard drives and servers on the road; users can collaborate and share documents on the go by accessing and viewing those documents on any Web-connected PC or mobile device.

In addition to providing easy and secure remote access to files, Backup and Go lets users print and fax documents, add comments or share with others by simply sending a Web link. And, because employees of small businesses often choose their own devices, the service runs on more than 800 mobile devices, including Blackberry devices and smartphones from other manufacturers.

For as little as $7 a month, Backup and Go offers unlimited backup and storage of PC data with remote access from any location via Web-connected computer or mobile devices. There's also a Backup and Go Premium service for $10 a month that offers data archiving and further enhances productivity with a  full range of collaboration features.  With the premium service, users can:

  • Create project teams and online project workspaces for collaboration
  • Create guest accounts that can access authorized project work spaces
  • E-mail files directly from online storage. to colleagues, customers or partners
  • Print stored documents from any computer
  • Maintain older versions of files with version control up to 6 months
Backup and Go is available nationwide to any small business with a high speed Internet connection. All data accessed and backed up is stored in highly secure offsite data centers. With the premium service, older versions of files are stored for up to six months.

According to AMI-Partners, a market research firm, the U.S. market for small business online storage/backup is expected to more than double from $138 million to $295 million from 2009 to 2013, while the smart phone device and data services market will more than double from $2.5 billion to more than $5 billion during the same time-frame.

"For small businesses, data back backup is increasingly becoming critical, though not all realize that until an unfortunate event occurs," said Deepinder Sahni, Senior VP, AMI-Partners. "Meanwhile, collaboration is very much top-of-mind and an immediate need for small businesses as they look to make decisions quickly and while on the move. A combination of collaborative, mobile tools and back-up/storage, such as packaged by AT&T, would hold strong utility for growing small businesses."

"Our new Backup and Go service extends the popular Tech Support 360 portfolio by combining piece of mind around business data and increased mobility productivity," said Ebrahim Keshavarz, vice president of Small Business Product Management. "Our Backup and Go offering is unique in that provide business-level back-up, combined with PC and mobile device access, enabling customers to continue to run their business while away from the office ... all at an extremely affordable price."

Initially launched in September 2008, Tech Support 360 is a computer helpdesk that provides live, remote online computer support, installation assistance and PC performance tuneup 24 hours a day, seven days a week, using experienced IT-certified, U.S.-based professionals.

Small businesses interested in purchasing or finding out more about Tech Support 360 services, including Backup and Go, can call 1-877-888-7360, or visit https://tech360.att.com. For more information about Backup and Go specifically, visit https://tech360.att.com/ATT/backupandgo.asp

Small businesses looking to find information about other AT&T products and services can visit www.att.com/smallbusiness. For free business resources such as webinars, white papers, training, case studies and best practices, they can visit www.att.com/smallbusinessinsite.

Additionally, real-time information can be found on the AT&T Small Business Facebook page (www.facebook.com/ATTSmallBiz) and Twitter channel (www.twitter.com/smallbizInSite).

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. A leader in mobile broadband, AT&T also offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries.  It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. In 2010, AT&T again ranked among the 50 Most Admired Companies by FORTUNE® magazine.

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com.  This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATTNews. Find us on Facebook at www.Facebook.com/ATT to discover more about our consumer and wireless services or at www.Facebook.com/ATTSmallBiz to discover more about our small business services.

© 2010 AT&T Intellectual Property. All rights reserved. 3G service not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

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