How To Hire An Honest Staff
Expert Reveals Key Tips For Managers
It's not just hard finding good help these days -- it's hard finding honest help, too.
According to the U.S. Chamber of Commerce, approximately 75 percent of all employees steal from work in some way. What's worse is that about 30 percent of all corporate bankruptcies are a direct result of employee theft. The National Retail Security Survey in 2009 said you can also subtract a whopping $15.9 billion each year just from retailers who suffer from employee theft.
With the problem so widespread, many companies simply factor those losses into their yearly projections, and then hope it's not worse by year's end. But Denis Collins, author of Essentials of Business Ethics (www.business-ethics.edgewood.edu), believes there is another alternative -- simply hire better. "Although it may seem complex, one hedge against employee theft and fraud is to redesign the hiring process to help screen for employees who suffer from 'selective integrity,'" said Collins, a former business manager and tenured college professor who holds a PhD in business environment and public policy. "After an employer fires someone for theft, the natural question they ask is, 'How'd we even hire that guy?' Well, by changing your hiring practices, you can screen out people who are more likely to steal, and reduce the number of times you ever have to ask yourself that question again."
Collins' tips for managers who screen new job candidates include:
- Obey Legal Ground Rules -- While there are many questions the law forbids you to ask job candidates to eliminate discrimination, there are still many questions you can ask.
- Use Ethics-Based Interview Questions -- Too many interviewers gloss over questions that test an individual's character. Ask the candidate how he or she responded at a previous job to someone stealing, engaging in sexual harassment, or cutting corners at the cost of high ethical standards. Ask them if a superior ever requested that they do something unethical and, if so, how did they react. Even those who are dishonest with their answers can reveal how they feel about ethics in general.
About Dr. Denis Collins
Professor Denis Collins is Professor of Business at Edgewood College in Madison, Wisconsin. He is responsible for Social Responsibility and Business Ethics components in the school's Business Programs, and a SIFE Sam Walton Fellow. He received a Ph.D. in Business Administration from the University of Pittsburgh in 1990, a Masters of Arts in Philosophy from Bowling Green State University in 1987, and a Bachelor of Science in Business Administration from Montclair State College in 1977. Professor Collins currently serves on the Editorial Board of Encyclopedia of Business Ethics and Society, Journal of Business Ethics and Journal of Academic Ethics. He has served on the Board of Governance for the Social Issues in Management Division of the Academy of Management and the International Association for Business and Society.