BBB Release: Bulk Merchandise Scam Gives "Junk Mail" A New Meaning
Fly-By-Night Companies Don't Deliver Promised Goods
Anchorage, Alaska – June 9, 2010 – A phone scam touting bulk merchandise is targeting businesses in several states, warns Better Business Bureau. The scam company with a generic name calls business owners to peddle products over the phone, but those who place orders receive nothing or random "junk" instead.
One fly-by-night company, called Wilson Company, has been accused of soliciting for this purpose.
Business owners have ordered and paid $300 to $500 for resale products—such as bulk calling cards or cigarettes—but instead, receive packages with unordered merchandise. When customers contact Wilson Co. to explain the apparent "mix-up" or request a refund, the company does not answer or abruptly hangs up. According to complainants, the company calls from 1-877-634-1180—a number that is no longer in service.
BBB serving Alaska, Oregon and Western Washington has received 5 complaints against Wilson Co. The company falsely purports to be located at 4200 East 4th Plain Blvd.—an address rightly belonging to Rent-A-Center; however, packages seem to be coming from Van Nuys, Calif. BBB has not been able to verify a legitimate address to process complaints against this company.
According to BBB's research, Wilson Company may be using several names and locations. Blue Company of Van Nuys, Calif. fits the same profile This business, which also goes by Wilson Company and AZ Company, has 16 unanswered complaints and an "F" rating with BBB.
Don't impulsively agree to buy merchandise over the phone without first checking to make sure the company is legitimate. Be wary if the company:
- Pressures you to make an immediate purchase over the phone.
- Can only accept a check, money order, or wire-transferred funds as payment.
- Uses a common name, and can't provide proof of business licensing.
- Has no website or online presence, or a search engine yields negative results.
- Can't or won't provide written materials in advance, such as a: business card, brochure, or written purchase agreement.
- Has a negative rating with BBB; always check for a BBB Reliability Report before doing business. Beware of those that have unanswered complaints.
Visit www.bbb.org for more consumer tips.
About your BBB serving Alaska, Oregon and Western Washington:
Your Better Business Bureau is a not-for-profit organization funded by Better Business Bureau Accredited Businesses. The BBB’s mission is to be the leader in advancing marketplace trust. For more information about the services and products provided by your BBB, call 206-431-2222 or 253-830-2924 in Washington, 503-212-3022 in Oregon, 907-562-0704 in Alaska, or visit our website at www.bbb.org.
Posted: June 9, 2010