Wells Fargo Again Named Best Consumer Internet Bank in U.S. by Global Finance
Bill Payment & Presentment, Web Site Design, and Online Deposits Acquisition Lauded
SAN FRANCISCO--(BUSINESS WIRE)--For the second consecutive year, Wells Fargo & Company (NYSE:WFC) has taken several top spots in the first North American round of Global Finance magazine’s World’s Best Internet Banks competition. Wells Fargo was named the Best Consumer Internet Bank and Best Corporate/Institutional Internet Bank in the U.S. In the Consumer category, Wells Fargo again was the U.S. winner in Bill Payment and Presentment, Best Web Site Design, and Best Online Deposits Acquisition, and added Best Integrated Consumer Bank Site. On the Corporate/Institutional side, Wells Fargo earned Best Website Design and Best Information Security Initiatives.
“As a pioneer of online banking we take pride in ensuring that everything our customers find at wellsfargo.com is easy to use and well designed – and that they can find everything they need to succeed financially.”
“In 2010 we celebrated our 15th anniversary of serving our customers online, and we’re very proud to continue breaking new ground with services like mobile and text banking,” said Jim Smith, executive vice president at Wells Fargo Internet Services Group. “As a pioneer of online banking we take pride in ensuring that everything our customers find at wellsfargo.com is easy to use and well designed – and that they can find everything they need to succeed financially.”
This is the 11th year Global Finance has named the World’s Best Internet Banks. Winning banks were selected based on strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customers, breadth of product offerings, evidence of tangible benefits gained from Internet initiatives, and website design and functionality.
Also this year, Wells Fargo marked the 10th anniversary of its Commercial Electronic Office® (CEO®) portal – the first comprehensive internet portal for commercial banking customers when it launched in 2000. Today, 50,000 companies access the portal’s 60-plus products and services. More than 70 percent of Wells Fargo’s commercial and corporate customers are now enrolled in the portal, averaging two million logins per month.
Wells Fargo Internet Banking currently has 17.4 million active online customers. Wells Fargo’s top ranking was based in part on the many tools it offers customers, including:
- My Spending Report with Budget Watch: A patented, free online money management tool that categorizes transactions and enables customers to track their spending by category, so they can find ways to spend less. It helps customers create a budget in as few as two clicks and monitor their progress throughout the month – delivering the information customers need to stay on budget and gain more control of their finances.
- My Savings PlanSM: A free online tool that provides Wells Fargo savings account customers an easy way to save toward a goal and automatically monitor progress.
- Smarter CreditTM center: An online resource that provides information and services to help customers be smarter about credit – whether it’s establishing credit for the first time, reducing debt, getting more credit, or managing and protecting credit for the long term.
- Online Bill Pay: This popular service allows customers to schedule payments to merchants, lender
Posted: July 28, 2010