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Signature Clinic Series


Communication: Breaking down the wall

Presented by: Kim McKinley SPHR

February 22, 2012

What you’ll learn in this fast-paced, engaging clinic:

· Getting rapport with almost everyone

· Dealing with difficult situations and people

· Fielding criticism professionally

· Increasing your odds of getting your questions answered

· Giving positive and constructive feedback

· Conflict management strategies

Making employee reviews a slingshot for performance

Presented by: Richard Birdsall J.D., B.A.

March 21, 2012

· Guidelines and practice for keeping use­ful and legal documentation

· Sample formats: what a review looks like

· Interview skills and strategies crucial in achieving productivity and motivation

· Conducting the actual review (informal review / formal review)

9am– Noon

Upcoming Clinics:

April 25, 2012
Supervisor Boot Camp

April 25, 2012
Navigating the legal MIND field


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