Alaska Most On-Time Major North American Airline Four Years in a Row
SEATTLE — FlightStats Inc. has named Alaska Airlines the No. 1 on-time major carrier in North America for the fourth year in a row. No other North American airline has received the prestigious award more times since the Portland, Ore.-based company launched its on-time awards program in 2009.
Alaska's on-time average for the 172,582 flights it operated in 2013 was 87.08 percent. Average on-time performance among North American carriers was 79.16 percent.
"This award is a credit to our employees at Alaska Airlines who continue to meet our core promise of safety and on-time performance," Chief Operating Officer Ben Minicucci said. "Our employees' relentless focus on getting our passengers to their destinations in a timely manner and ensuring a hassle-free customer-friendly experience is at the forefront of everything we do."
"We at FlightStats congratulate Alaska Airlines in their achievement of delivering outstanding on-time performance for their passengers," said Jeff Kennedy, executive chairman and co-founder of FlightStats Inc. "As a global leader in providing flight and airport data, FlightStats takes pride in maintaining the integrity of all airlines' performance reporting and recognizes what an accomplishment it is to maintain a level of excellence as Alaska Airlines has for the last four years."
FlightStats has published the On-time Performance Services Awards for the past five years, recognizing airlines that deliver on their promise of on-time performance. The North American Major Airlines category comprises the 10 "best of the best" major carriers in North America, which operated 4.9 million flights in 2013.
About Alaska Airlines
Alaska Airlines, a subsidiary of Alaska Air Group (NYSE: ALK), together with its partner regional airlines, serves nearly 100 cities through an expansive network in Alaska, the Lower 48, Hawaii, Canada and Mexico. Alaska Airlines has ranked "Highest in Customer Satisfaction Among Traditional Network Carriers" in the J.D. Power and Associates North America Airline Satisfaction StudySM for six consecutive years from 2008 to 2013. For reservations, visit www.alaskaair.com. For more news and information, visit the Alaska Airlines Newsroom at www.alaskaair.com/newsroom.
FlightStats is a leading provider of data services and applications to the travel industry and traveling public. The company delivers real-time global flight tracking and airport data services that power many of the world's most popular travel applications. The company also provides web and mobile applications to the FlightStats community, helping travelers to better manage their travel. FlightStats' data is viewed by millions of people and offers the best worldwide flight data and related applications to airlines, agencies, travelers and developers who serve them. For more information, visit www.flightstats.com .
Posted: February 27, 2014