General Communication Inc. (GCI) Selects Comverse BSS Solution to Support Its Cable ServicesGCI Extends Relationship with Comverse to Support Cable Subscribers with Unified Billing and Customer Management
WAKEFIELD, Mass.--(BUSINESS WIRE)--Comverse today announced that integrated telecommunications provider GCI (NASDAQ: GNCMA) of Alaska has selected the Comverse Business Support System (BSS) solution to support its multi-channel TV services, replacing a legacy BSS system. Comverse already supports billing and customer care for GCI's Internet, mobile and wireline services.
"Comverse has been a key partner over the years in offering and delivering integrated BSS solutions that GCI requires to serve our customers successfully, both today and into the future," said Jim Dunlap, GCI vice president for information technology.
"Our existing Comverse platform has provided a single, integrated system to support order, customer care and billing across our Internet, mobile and wireline services. This enables marketing and business agility, as well as operational efficiencies. We are confident that the Comverse cable services platform will deliver the same high-quality results."
Comverse's solutions are field-proven in the cable market, supporting over 45 million subscribers through cable and multi-play service providers worldwide. GCI will work with the Comverse Global Service's Professional Services team, which has extensive experience in the planning and execution of migration projects, to ensure a smooth migration of its cable subscribers.
"Comverse is pleased to be selected by a converged cable operator such as GCI in North America," said Garrison Macri, North America Regional Sales Leader at Comverse, the world's leading supplier of software and systems enabling value-added messaging and content services, converged billing and active customer management, and IP communications.
"The Comverse BSS and customer management solution," Macri said, "is ideal for converged cable and multi-play telecommunications providers seeking to drive new revenues and operational savings."
Comverse BSS solutions are optimized for the converging communications market, with an advanced set of active customer management capabilities, including customer self-service, ordering and activation, real-time charging and payments. Comverse BSS solutions have been widely adopted around the globe, enabling operators to grow revenues, build loyalty and reduce operating expenses.
GCI is the largest telecommunications company in Alaska. The company's cable plant, which provides voice, video, and broadband data services, passes 90 percent of Alaska households. GCI operates Alaska's most extensive terrestrial/subsea fiber optic network, which connects not only Anchorage but also Fairbanks, and Juneau/Southeast to the lower 48 states with a diversely routed, protected fiber network. The company's satellite network provides communications services to small towns and villages throughout rural Alaska. GCI is in the process of constructing Alaska's first truly statewide mobile wireless network, which will seamlessly link urban and rural Alaska for the first time in the state's history. A pioneer in bundled services, GCI is the top provider of voice, data, and video services to Alaska consumers with a 70 percent share of the consumer broadband market. GCI is also the leading provider of communications services to enterprise customers, particularly large enterprise customers with complex data networking needs. More information about the company can be found at www.gci.com.
Comverse is the world's leading provider of software and systems enabling value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. Comverse's extensive customer base spans more than 125 countries and covers over 450 communication service providers serving more than two billion subscribers. The company's innovative productportfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse's solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, IP, IMS or converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK). For more information, visit www.comverse.com.
All product and company names mentioned herein may be registered trademarks or trademarks of Comverse or the respective referenced company(s).
This release contains "forward-looking statements" under the Private Securities Litigation Reform Act of 1995 that involve risks and uncertainties. There can be no assurances that any forward-looking statements will be achieved. Important factors that could affect the statements contained herein include: changes in the demand for the company's products; changes in capital spending among the company's current and prospective customers; the risks associated with the sale of large, complex, high capacity systems and with new product introductions as well as the uncertainty of customer acceptance of these new or enhanced products from either the company or its competition; and risks associated with rapidly changing technology and the ability of the company to introduce new products on a timely and cost-effective basis. The company undertakes no commitment to update or revise forward-looking statements except as required by law.
Posted: February 24, 2010
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