AT&T Introduces Video Relay Service App for Deaf and Hard of Hearing Users on the App Store
App Allows Users To Make Video Relay Service Calls With iPhone 4Dallas, Texas, December 21, 2010 -- AT&T* today announced a new video relay service (VRS) app for iPhone 4 that allows deaf and hard of hearing customers to make VRS calls. The AT&T VRS app is available today on the App Store.
AT&T VRS is a service that allows a person who uses American Sign Language (ASL) to place a relay call to a hearing person by communicating through a certified ASL interpreter. AT&T has offered video relay services to customers for many years, but the new AT&T VRS app provides a more flexible and convenient way for users to make VRS calls on the go. iPhone 4 customers can make unlimited VRS calls using the AT&T VRS app at no additional cost.
"AT&T is committed to serving the deaf and hard of hearing communities, and our new AT&T VRS app is one more way we're enhancing our offerings," said Susan Johnson, senior vice president of AT&T Customer Information Services. "Now our customers can make a VRS call at Wi-Fi hotspots using iPhone 4, which makes VRS easier and more accessible for everyone."
The AT&T VRS app is simple and easy to use. Users launch the app, log-in, and then can either choose to place a VRS call by selecting someone from their contact list or by manually dialing a number. The app contacts an AT&T ASL interpreter who then initiates a FaceTime video call with the user.** The interpreter will connect the ASL user to the hearing person they are calling, and relays the conversation between the two parties through ASL.
In addition to the app, AT&T VRS also offers a free software download called AT&T Video Link that turns a computer or laptop into a video phone. This software works on certain Macs and PCs enabled with a web cam and a broadband connection.
AT&T VRS will also provide users with a ten-digit telephone number and supports all the FCC required 911 emergency capabilities.
The AT&T VRS app is available for free from the App Store on iPhone or at www.itunes.com/appstore/. For additional information about AT&T VRS, please visit www.att.com/vrs, or access AT&T VRS via video phone at ATTVRS.tv or 877-642-0877.
* AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
** FaceTime works over Wi-Fi.
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