Keep The Peace At Work

Date/Time

Apr 24, 2013
01:00 PM until 04:00 PM

Description

Keep the Peace At Work: Conflict management strategies for supervisors & managers.

This session entails:

¨ Dealing with DIVAs;

¨ Bringing employee tension to a halt;

¨ Defining boundaries–what you will & will not accept in the workplace;

¨ Recognizing your company limits & your leverage;

¨ Calming the irate customer;

¨ Mitigating damage done by your employees to your customers;

¨ Maximizing behavior change in the chronic conflict starter;

¨ Before you engage: using the conflict de-escalator worksheet;

¨ Documenting chronic conflict from the drama employee;

¨ Mediation that works;

¨ Keeping conflict from killing your team’s morale.

 

 

 

Cost

129.00

Location

View map Coastal Villages Building
711 H Street
Suite #150
Anchorage, AK

Additional Information

Sponsor

The Growth Company

Phone

907-276-4769

Contact name

Brittani

Contact email

brittani@thegrowthcompany.com

We make every effort to ensure the accuracy of this information. However, you should always call ahead to confirm dates, times, location, and other information.

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