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Keep The Peace At Work

Event Date/Time

Apr 24, 2013
1:00 pm until 4:00 pm


Keep The Peace At Work

Keep the Peace At Work: Conflict management strategies for supervisors & managers.

This session entails:

¨ Dealing with DIVAs;

¨ Bringing employee tension to a halt;

¨ Defining boundaries–what you will & will not accept in the workplace;

¨ Recognizing your company limits & your leverage;

¨ Calming the irate customer;

¨ Mitigating damage done by your employees to your customers;

¨ Maximizing behavior change in the chronic conflict starter;

¨ Before you engage: using the conflict de-escalator worksheet;

¨ Documenting chronic conflict from the drama employee;

¨ Mediation that works;

¨ Keeping conflict from killing your team’s morale.




Cost 129.00

Coastal Villages Building
711 H Street
Suite #150
Anchorage, AK
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Additional Information
SponsorThe Growth Company
Contact nameBrittani
Contact emailbrittani@thegrowthcompany.com

We make every effort to ensure the accuracy of this information. However, you should always call ahead to confirm dates, times, location, and other information.